your privacy matters
We prioritize your privacy and are committed to protecting your personal information and data.
nerdic privacy policy
Last Updated: 26/01/2025
1. Introduction
Welcome to Nerdic (“we,” “us,” or “our”). Nerdic is registered in Denmark under CVR number 33979924, with a registered address at Kongsdalvej 40, St., 2720 Vanløse, Copenhagen, Denmark. As we primarily operate in Denmark, the Nordics, and the EU, we adhere to the General Data Protection Regulation (GDPR) and relevant Danish Marketing Law. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, subscribe to our newsletters, interact with our AI chatbot/voice agent, or use any other service we provide.
If you have any questions or concerns, please reach out to us:
- General Inquiries: contact@nerdic.ai
- Privacy-related Inquiries: privacy@nerdic.ai
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
Nerdic acts as the Data Controller for the personal information we process. This means we determine the purpose and means of processing your personal data. If you have any requests regarding your personal data, please contact us at privacy@nerdic.ai.
3. What Data We Collect
We collect the following categories of personal data:
- Email Address and Name
- Collected when you sign up for our newsletters or contact us for agency/consultancy services.
- Inquiry Details
- When you submit forms via Webflow (e.g., feedback or business inquiries), we collect your name, email address, and any information you voluntarily provide in your message.
- Preferences and Interests (Planned)
- We may in the future collect additional data (e.g., job title, preferences, interests) to tailor content or offers, but this is not currently active.
- Cookies and Tracking Data
- We use cookies and similar technologies to support essential website functions, analytics, and consent management (via the Finsweet Cookie Component).
- Webflow’s Native Analytics may collect non-personal information such as IP addresses, browser type, device information, and page visit data.
- AI Chatbot & Voice Agent Interactions
- When you interact with our AI chatbot or voice agent, we may process the data you provide (text or voice input) to deliver information and improve our services.
- We do not store personally identifiable transcripts by default, unless explicitly needed for service improvements or troubleshooting.
4. How We Collect Your Data
- Directly From You
- When you subscribe to our newsletter, fill out contact forms, or interact with our chatbot/voice agent.
- Through Third-Party Platforms
- MailerLite: Used for managing newsletter subscriptions and sending emails.
- Webflow: Our website platform where you may submit forms. Although some form data briefly resides in Webflow, we typically export or process it through our other systems.
- Airtable: Used to store cookie consent logs and manage data related to user consents.
- Cookies & Similar Technologies
- Implemented to provide core functionality, analytics, and to remember your preferences regarding data collection.
5. Why We Collect Your Data
- Newsletter Distribution: To send you daily or weekly AI news updates, promotional content, or announcements about our services.
- Podcast & Content Updates: To inform you of new podcast episodes or other relevant content you might be interested in.
- Agency/Consultancy Inquiries: To manage client communications and prospective business collaborations.
- Analytics & Site Improvements: To monitor and improve our site’s performance, ensuring a better user experience.
- Legal Obligations & Compliance: To comply with applicable laws (e.g., GDPR) and to respond to lawful requests.
6. Legal Bases for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases to collect and process personal data:
- Consent (Article 6(1)(a))
- We ask for your consent before sending marketing or promotional newsletters. You opt in via our sign-up forms and confirm via a double opt-in process.
- Legitimate Interests (Article 6(1)(f))
- We process data for analytics, security measures, and improving our services, as long as these interests do not override your data protection rights.
- Contract (Article 6(1)(b))
- When you engage with us for agency/consultancy services, we process your data to fulfill our obligations and communicate effectively.
7. Data Sharing & International Transfers
- Third-Party Service Providers
- MailerLite (newsletter management), Webflow (website hosting and form processing), and Airtable (consent database). These providers may process data to the extent necessary to perform their functions.
- We take steps to ensure that any third party we use has robust data protection safeguards in place.
- International Transfers
- Some of our service providers or servers may be located outside the EU/EEA. Whenever we transfer your data to these locations, we rely on Standard Contractual Clauses (SCCs) or other approved mechanisms to ensure your data remains protected.
- Legal Requirements
- We may disclose your data if required by law or in response to valid requests by public authorities (e.g., courts or government agencies).
8. Data Retention & Security
- Retention Period
- We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For newsletters, your data is kept until you choose to unsubscribe.
- Security Measures
- We utilize reputable cloud platforms, ensure data encryption where feasible, and restrict access to authorized personnel.
- As a small team, we take additional care with login credentials and secure accounts, regularly reviewing access rights and adopting best practices to protect your information.
9. Your Rights Under GDPR
If you are located in the European Economic Area (EEA) or otherwise subject to the GDPR, you have the following rights:
- Right of Access
- You may request details of personal data we hold about you.
- Right to Rectification
- You can ask us to correct any inaccurate or incomplete information.
- Right to Erasure (“Right to be Forgotten”)
- You may request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing
- In certain conditions, you can request the restriction of your data processing.
- Right to Data Portability
- You can request a copy of your data in a machine-readable format.
- Right to Object
- You have the right to object to certain types of data processing, including direct marketing.
- Right to Withdraw Consent
- If processing is based on your consent, you can withdraw this consent at any time.
To exercise any of these rights, please email us at privacy@nerdic.ai. We will respond within a reasonable time frame, in accordance with GDPR requirements.
10. Cookies & Tracking Technologies
- Essential Cookies
- Required for the website’s core functionality, including form submissions and security. These cannot be disabled without affecting website performance.
- Analytics Cookies
- We use Webflow’s Native Analytics to gather insights on website usage. This helps us improve content, layout, and user experience. Data collected is typically non-personal (e.g., page views, device details).
- Managing Your Cookie Preferences
- We use the Finsweet Cookie Component to manage and store your cookie consent. You can adjust your preferences or withdraw consent at any time. Some essential cookies may remain active regardless of consent to ensure the website functions properly.
11. Automated Content Disclaimer
Our newsletters, podcast summaries, and chatbot/voice agent outputs may be partially or fully generated by AI or other automated tools. While we strive for high-quality and accurate information, these automated processes can produce errors or inaccuracies. All content is provided “as is” for informational and educational purposes and should not be taken as professional advice. We recommend independently verifying any critical information.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. When we make significant changes, we will notify you via email or post a prominent notice on our website. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:
- General: contact@nerdic.ai
- Privacy: privacy@nerdic.ai
We will do our best to address and resolve any requests or issues you may have in a timely and compliant manner.
Thank you for trusting Nerdic with your personal data.
Your privacy is our priority, and we are committed to safeguarding it.